Jira and Airtask, synced both ways.

Yes. Airtask syncs projects, tasks, and worklogs with Jira. Jira issues appear as Airtask tasks, time logged in Airtask pushes back to Jira as worklogs, and issue changes flow into the task activity feed. Sync direction, field mapping, and project mapping are all configurable, connected by OAuth or an API token.

• OAuth (recommended), or
• A Jira Base URL
• A Service Account Email
• An API Token

• For OAuth, no tokens are needed, just an authorization popup. For an API token, use a Jira Base URL (e.g. https://your-domain.atlassian.net), a Service Account Email, and an API Token from a service account.
• Jira users are matched to Airtask users by email, falling back to display name. Confirm your Jira users have a visible email that matches their Airtask account.

1. 1

   Start the connection

   On the Jira tile, click Connect with Jira for OAuth, or enter your Jira Base URL, Service Account Email, and API Token for token-based auth.

2. 2

   Authorize or test

   For OAuth, approve the request in the Jira popup. For a token, click Test Connection to confirm the credentials work, then save.

3. 3

   Set the sync direction

   Choose Bidirectional, Inbound only, or Outbound only.

4. 4

   Choose field toggles

   Pick which fields sync each way. Inbound can include task creation, summary, description, status, assignee, story points, due date, comments, and attachments. Outbound can include summary, description, assignee, story points, due date, worklogs, comments, and attachments.

5. 5

   Set the Story Points Field ID

   Enter the Jira custom-field ID used for story points.

6. 6

   Decide how to handle unmapped users

   Choose to skip, create a new user, or use a fallback user when a Jira user has no Airtask match.

7. 7

   Map your projects

   Open Project Mappings and link an Airtask project to a Jira project by its project key, or turn on Auto-create projects on import.

8. 8

   Run Auto-Map, then sync

   Line up accounts by email, then display name, before your first full sync.

Still stuck? Contact Airtask support for integration help.

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